# Medibank cuts testing time by 70% - Postman Case Study

Source: https://www.youtube.com/watch?v=zuypiiJFjHs
Recap page: https://rapidrecap.app/video/zuypiiJFjHs
Generated: 2026-02-08T20:03:57.069+00:00

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## Quick Overview

Medibank achieved a 70% reduction in testing time by integrating Postman's capabilities, which streamlined collaboration, improved code reliability, and accelerated their deployment cycles across all digital products.

**Key Points:**
- Medibank reduced their testing time by 70% through the adoption and integration of Postman.
- The integration helped Medibank build collaboration, quality, and security aspects into every single service they developed.
- Postman enables a disciplined approach to API testing, including annual penetration testing on every service pushed to production.
- The tool facilitates a faster development lifecycle by allowing teams to run tests prior to starting work, avoiding costly fixes later in the waterfall process.
- Key considerations for selecting Postman included its ability to support API specification design, its intuitive nature for developers and testers, and its ease of collaboration.
- Postman accelerates the deployment cycle by enabling early collaboration and providing better visibility across all APIs.
- The collaboration with Postman has helped Medibank achieve a faster deployment cycle and increased code reliability.

![Screenshot at 01:27: An animated graphic showing a Postman character riding a bicycle through cones with the text '70% reduction in testing time' overlaid, visually summarizing the primary efficiency gain achieved by Medibank.](https://ss.rapidrecap.app/screens/zuypiiJFjHs/00-01-27.jpg)

**Context:** This case study features Medibank, an Australian health insurance company, discussing how they modernized their development and testing processes by adopting Postman. Key figures interviewed include SathyaKhala Anantharajan, Head of IT Applications, and Senad Ameti, Principal Engineer, API & Integration Team, who explain the challenges they faced with previous waterfall methodologies and how Postman provided the necessary tools for API collaboration, security, and faster, more reliable deployments.

## Detailed Analysis

Medibank partnered with Postman to significantly enhance its digital development lifecycle, leading to a 70% reduction in testing time. SathyaKhala Anantharajan, Head of IT Applications, highlights that Postman helped them bake in quality, security, and collaboration into every single service they built, aligning with their vision to build the best health and wellbeing for Australia. Senad Ameti, Principal Engineer, notes that prior to Postman, their process was very much waterfall, involving developing and testing later, which resulted in expensive fixes down the line. Postman allows them to run tests in the same repository as the code, enabling them to test early and iterate quickly, thereby increasing speed to market for customers. Critical factors in choosing Postman included its ability to handle API specification design, its intuitive nature for both developers and testers, and its built-in security capabilities, such as running annual penetration testing on every service. This shift has led to faster deployment cycles and increased code reliability across their platform, ensuring that their entire collection of APIs is ready to go quickly and securely.

### Partnership Goals

- Accelerating Medibank's vision for health and wellbeing in Australia
- Building collaboration, quality, and security into every service
- Achieving a more connected customer experience.

### Challenges Before Postman

- Previous work followed a very waterfall approach, developing code and testing later, which led to costly fixes in the change chain.

### Key Benefits of Postman Integration

- 70% reduction in testing time
- Enabled running tests in the same repository as the code before starting work
- Increased speed to market for customers
- Increased code reliability across all digital products.

### Postman Selection Criteria

- Ability to support API specification design
- Intuitive for developers and testers
- Inbuilt security, like annual penetration testing on every service
- Enabled faster deployment cycles and early collaboration.

### Team Collaboration

- Postman provides guidance and support, fostering a discipline of having a pen testing collection ready for every service pushed to the platform.

![Screenshot at 00:01: Exterior shot of the Medibank building against a clear blue sky.](https://ss.rapidrecap.app/screens/zuypiiJFjHs/00-00-01.jpg)
![Screenshot at 00:04: Two men greeting each other with a handshake in a modern office lobby with distinctive curved wooden ceiling panels.](https://ss.rapidrecap.app/screens/zuypiiJFjHs/00-00-04.jpg)
![Screenshot at 00:04: SathyaKhala Anantharajan, Head of IT Applications at Medibank, in a formal interview setting.](https://ss.rapidrecap.app/screens/zuypiiJFjHs/00-00-04.jpg)
![Screenshot at 00:18: A shot down a hospital hallway showing medical staff and waiting patients, representing the health services context.](https://ss.rapidrecap.app/screens/zuypiiJFjHs/00-00-18.jpg)
![Screenshot at 01:14: Close-up of a monitor displaying code in an IDE environment alongside Postman documentation examples, indicating development work.](https://ss.rapidrecap.app/screens/zuypiiJFjHs/00-01-14.jpg)