# How to Build Mobile Guides and Surveys | Amplitude for Product Teams Source: https://www.youtube.com/watch?v=gCOgG4bckRY Recap page: https://rapidrecap.app/video/gCOgG4bckRY Generated: 2026-03-11T16:06:46.537+00:00 --- ## Quick Overview The video demonstrates how to build and deploy custom mobile guides and surveys using Amplitude, specifically showing the creation of a multi-step feedback survey for iOS, including conditional logic based on user rating responses, and confirming its appearance in the live mobile app environment. **Key Points:** - The tutorial walks through creating a new survey in Amplitude, selecting the 'User feedback survey' template for the iOS app platform. - The initial survey step collects user rating (1-5 stars) via the primary button action 'Share Feedback', which is configured to trigger an 'Evaluate conditional logic' action upon tap. - Conditional logic is set up to check if the 'Survey Response (Stars)' is greater than 3; if true, the action is to 'Submit app store rating request'. - A default action is set to 'Go forward' if the conditional logic does not match (i.e., rating is 3 stars or less). - A second survey step is added to collect internal feedback via a 'Popover' block, asking 'How can we do better?' and collecting a long answer. - The final configuration includes saving and publishing the survey, which is then previewed live in an iOS mobile simulator showing the initial rating prompt and the subsequent internal feedback prompt based on the user's rating selection. - The 'Responses' tab in the Amplitude dashboard later displays collected feedback, including the rating given and the open-ended answer provided by users. ![Screenshot at 0:11: The 'Create Survey' modal showing template selection, with the 'User feedback survey' template highlighted and the iOS platform selected, demonstrating the starting point for survey creation.](https://ss.rapidrecap.app/screens/gCOgG4bckRY/00-00-11.jpg) **Context:** The presenter, Mike from Amplitude, guides the viewer through using Amplitude's in-app surfacing feature to create customized user feedback mechanisms directly within a mobile application environment. The demonstration focuses on setting up a structured survey that dynamically changes its flow based on user input, specifically differentiating between positive feedback (leading to an App Store prompt) and neutral/negative feedback (leading to an internal feedback form). ## Detailed Analysis The video provides a step-by-step tutorial on building mobile guides and surveys within the Amplitude platform, focusing on an iOS application example. The process begins in the Surveys section where the presenter selects the 'User feedback survey' template for iOS. The first step of the survey is configured as a rating prompt ('Let us know how we're doing!') with a primary button labeled 'Share Feedback'. Crucially, the 'On button tap' action is set to 'Evaluate conditional logic'. This logic checks the 'Survey Response (Stars)' property: if the response is greater than 3 (i.e., 4 or 5 stars), the conditional action is set to 'Submit app store rating request'. The default action, if the condition is not met, is set to 'Go forward'. Following this, a second step is added using the 'Popover' block type, titled 'How can we do better?', which prompts for a long answer for internal review. The presenter then moves to the 'Publish' step, confirms publishing to all users, and demonstrates the final result in a simulated iPhone environment. The survey first appears asking for a rating; if the user selects 5 stars (as demonstrated in the live test), the survey immediately transitions to the second step asking for internal feedback, confirming the conditional logic works as configured. Finally, the presenter navigates to the 'Responses' tab in the Amplitude dashboard to show how collected data, including both ratings and open-text feedback (like 'I need more money!'), appears for team review. ### Survey Creation & Platform Selection - Selecting the 'User feedback survey' template - Targeting the iOS platform - Previewing the template structure on a mobile device. ### Configuring Rating Step & Conditional Logic - Setting up the initial block as a rating input - Configuring the primary button to trigger conditional logic - Setting condition: Survey Response (Stars) > 3 to trigger 'Submit app store rating request'. ### Configuring Follow-up Step - Adding a second step using a 'Popover' block for internal feedback - Setting the title to 'How can we do better?' - Including a 'Long answer' input for user responses. ### Review and Deployment - Saving and Publishing the survey to all users - Previewing the live functionality on the mobile simulator showing the conditional path taken (rating leads to internal feedback). ### Reviewing Responses - Navigating to the 'Responses' tab in the Amplitude dashboard - Viewing collected data including User ID, ratings, and open-text responses like 'Hey I need more money!' ![Screenshot at 0:05: The main Surveys dashboard in Amplitude showing the initial view before creating a new survey.](https://ss.rapidrecap.app/screens/gCOgG4bckRY/00-00-05.jpg) ![Screenshot at 0:11: The 'Create Survey' modal with platform selection \(Web, Android, iOS\) and template selection, highlighting the 'User feedback survey' template.](https://ss.rapidrecap.app/screens/gCOgG4bckRY/00-00-11.jpg) ![Screenshot at 0:28: The survey builder interface showing the first block configured with rating input, primary button set to 'Share Feedback', and conditional logic enabled on button tap.](https://ss.rapidrecap.app/screens/gCOgG4bckRY/00-00-28.jpg) ![Screenshot at 3:03: The final published survey appearing live within the mobile app simulator, displaying the rating prompt overlaid on the app's main screen.](https://ss.rapidrecap.app/screens/gCOgG4bckRY/00-03-03.jpg)